Privacy Policy

Welcome to the Charles Pinckney Shirts website (referred to in this Privacy Policy as 'this site'). Please note that 'Charles Pinckney Shirts' is a trading name of 'Charles Pinckney Shirts Limited' of 5 Chelsea Court, 95 Elm Park Gardens, London SW10 9QW and all references to 'Charles Pinckney Shirts' or to 'we', 'us' or 'our' on this site are to be construed as references to 'Charles Pinckney Shirts Limited’.

Charles Pinckney Shirts is committed to complying with the Data Protection Act 1998 and has published this guide to help our customers understand how and why we collect information from you, to whom this information is disclosed and what your rights as a customer are.

1. What kind of information do we collect and how do we obtain it?

  1. We receive information either directly from you online when you register with us, when you are recommended to us by a friend or from third parties such as credit reference agencies (i.e. to access your credit rating). When you register with us you will be asked to disclose information such as your name, email address, details of your credit card, telephone number and email address so that we can process and fulfil your order, notify you of your order status and inform you of special offers and promotions if you have opted into that option.

2. How do we use your information?

  1. We use the information that we collect about you to:
    • Process your order
    • Manage your account
    • Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site
    • Notify you about enhancements to our services, such as changes to the website, new services and special corporate offers that may be of interest
  2. If you have given us permission to send you information about our products and services by telephone, email or in writing, you agree that by doing so Charles Pinckney Shirts are not in breach of the Telecommunications Regulations 1999 or the Direct Marketing Association (DMA) code of practice.

3. To whom does Charles Pinckney Shirts disclose the collected information?

  1. We may disclose your information to:
    • Credit Reference Agencies - for more information see paragraph 1i above.
    • Legal and debt recovery representatives for debt collection and debtor tracing purposes.
    • Reputable companies to fulfil your order or process your data on our behalf.
    • Charles Pinckney Shirts will NEVER share your information with companies outside Charles Pinckney Shirts for marketing purposes unless you specifically say we can do so.
    • Please be aware that if we are requested by the police or any other regulatory or Government authority investigating suspected illegal activities, to provide your information and/or use your information we are entitled to do so.

4. Do you use cookies?

  1. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order as you use the system.
  2. If your internet browser is set to reject cookies or if your network firewall will not allow them then unfortunately you will not be able to use our online store. Please refer to your internet browser help file to see how to enable cookies on your computer.
  3. In order that we can monitor and improve the site we may gather certain information about you when you use it.

5. Your rights under the Data Protection Act 1998

  1. You have a right to access the personal data that we hold on you. If you would like to see a copy please send £10 (please make cheques payable to Charles Pinckney Shirts Ltd) and a written request to Data Manager, Charles Pinckney Shirts, 5 Chelsea Court, 95 Elm Park Gardens, London SW10 9QW
  2. If you think the information we hold on you is incorrect please contact the Data Manager, Charles Pinckney Shirts, 5 Chelsea Court, 95 Elm Park Gardens, London SW10 9QW

6. Monitoring Communications

  1. As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from Charles Pinckney Shirts may be recorded or monitored and used for training purposes.
  2. To protect the operation of our computer systems we monitor incoming and out going email.

For further details please contact info@charlespinckney.co.uk

Last updated: August 2008